Hotel Serena

Telephone: (+39) 04718396...(+39) 0471839664

www.hotel-serena.com - info@hotel-serena.com

Hotel‐

Offered treatments:

9.4

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Hotel Serena is a very beautiful hotel located in a quiet and sunny position in the little village of Badia, along the Pedraces road in the heart of the Dolomites, with a splendid view over the surrounding landscape!
Hotel Serena is a renowned reference point for your holiday in Alta Badia, especially if you are looking for relax and wellness.
The hotel offers a wide range of facilities such as swimming-pool, sauna, whirlpool, turkish bath, solarium terrace, children’s playing room.
The owner himself takes care of the cuisine and every week he proposes a typical Ladin menu or candle-light dinners.
It is also possible to go for walking or guided excursion and tours twice a week and during the winter obviously you can ski on the most beautiful slopes of the Dolomites.
Hotel Serena stands out for the warm hospitality similar to that of a private house. The Crazzolara-Eisenstecken family is waiting for you!

Preferred for

Gastronomy, Welcome/check-in, Courtesy and professionalism of the staff, Breakfast

Based on 39 reviews

General information

at 1315m a.s.l., 50m from the bus stop

Facilities

lift, open parking space, parking lot in the garage, bar, laundry service

In room/apt.

safe, TV with satellite reception, hairdryer

Further services for apartments

daily cleaning, bed linen and towels

Internet

free Wi-Fi in room/apartment and common areas

Cuisine

gluten and lactose-free cuisine, vegetarian cuisine available, personalised lunch box upon reservation

Wellness

heated indoor pool, small wellness area, sauna, steam bath, whirlpool, massages

Children

family-friendly accommodation, game room

Pets

small pets and big dogs allowed

Payment methods

Visa, ATM

Excursions

SUMMER > guided excursions organised by the facility: trekking; guided excursions organised by external providers with booking at the facility: racing bike, mountain bike, e-MTB, downhill MTB | WINTER > guided excursions organised by the facility: trekking, snowshoes; guided excursions organised by external providers with booking at the facility: alpine skiing, fatbike

Bike

bicycle storage, partner bike rental

Motorbike

motorcycle parking space in a garage

Ski

skiroom with ski boot heater, slopes are easily reachable on foot (450m), closest cross-country trails at 10km, Alpine skiing shuttle

Availability and approximate prices

4×Standard single room

9 m²

10×Superior single room

10 m²

3×Basic double room

9 m²

6×Standard double room

15 m²

9×Classic double room

16 m²

6×Superior double room

20 m²

4×Family room

24 m²

Conditions for children and extra beds

the prices are quoted per person per night

age^*	for extra beds
from 0 to 1 years	50%
from 2 to 4 years	40%
from 5 to 7 years	40%
from 8 to 11 years	30%
from 12 to 14 years	20%
adult	10%

* completed age on the check-out date

Price summary

from	to	per person per night
19/09/2026	19/09/2026	from 84€ to 218€
04/12/2026	07/12/2026	from 175€ to 412€
08/12/2026	16/12/2026	from 106€ to 252€
17/12/2026	19/12/2026	from 106€ to 268€
20/12/2026	26/12/2026	from 175€ to 428€
04/01/2027	09/01/2027	from 175€ to 428€
10/01/2027	15/01/2027	from 119€ to 304€
16/01/2027	30/01/2027	from 123€ to 320€
31/01/2027	27/02/2027	from 141€ to 358€
28/02/2027	06/03/2027	from 120€ to 318€
07/03/2027	29/03/2027	from 125€ to 298€
17/06/2027	29/06/2027	from 87€ to 228€
30/06/2027	04/07/2027	from 101€ to 266€
05/07/2027	04/08/2027	from 95€ to 258€
05/08/2027	21/08/2027	from 117€ to 298€
22/08/2027	28/08/2027	from 101€ to 266€
29/08/2027	19/09/2027	from 87€ to 228€

Deals

04 Dec - 20 Dec 2026

at least 4 nights

Ski and snowboard holiday

Offer Dolomiti Super Premiére from 16h to 23th December

from December 04th until 20th - Get 4 nights at the price of 3!

from 125€

per night, per person, half-board

Details

20 Dec - 27 Dec 2026

at least 3 nights

Holiday for families

Christmas with us for 7-6-5-4-3 nights

Come and celebrate Christmas in the mountain with us!

from 159€

per night, per person, half-board

Details

13 Mar - 30 Mar 2027

at least 7 nights

Ski and snowboard holiday

Dolomiti Spring Days (longstay)

From 13.03.2027 until winter season, With an seven-day stay, on the other hand, you get 1 days on skis for free.

from 126€

per night, per person, half-board

Details

Reviews

9.4

Excellent

recommended by 39 guests

Write your review

Pino Lionetti

With partner

vacation period: September 2026

A relaxing and pleasant stay in every aspect

The hospitality, professionalism, and kindness of the owners and staff. It was a relaxing and enjoyable week in every way. Excellent value for money.

Francesca

Family with children

vacation period: August 2026

I hope to come back

This is our third year back. The staff is very friendly and knowledgeable, the gluten-free cuisine is excellent and offers a varied menu (which is not a given), the spaces are perfect for a stay with children, and the rooms are clean and welcoming.

Chiara Gaspari

With friends

vacation period: August 2026

Top living room

The kindness and helpfulness of the staff, the dinner and breakfast, the swimming pool, the organized excursions.

Luigi Schincariol

With partner

vacation period: August 2026

Impeccable stay to be repeated

Daily guided excursions planned by an expert. All is well, we're already thinking about the next vacation.

Stefania Lapadula

Other

vacation period: August 2026

The Exceptional Karl

Everything is beautiful, but what's exceptional and unique—I'd even say unique—is Karl, who organizes (and accompanies) free, meticulously curated excursions for guests of all ages. A great way for hotel guests to get to know each other and become one big family!

Max Ciar

With partner

vacation period: July 2026

Like being at home

It's the hotel we've chosen every year for our mountain holidays for over twenty years. It's like staying with family, and the service is top-notch.

Claudio Zarri

Extended family

vacation period: August 2026

Perfect welcome and food

For the second year, we returned to this hotel, having found it by chance last year. We fell in love with it thanks to the hospitality, the excellent food, including a generous vegetable buffet at dinner and a selection of sweet and savory options for breakfast, the daily excursions organized by Mr. Carlo—a great opportunity for those who want to join in—the traditional Ladin evening and the delicious aperitif, not to mention the opportunity to relax by the pool and in the wellness area. We are truly happy with our choice. Thank you for your hospitality.

Manuela Botto

With friends

vacation period: July 2026

The kitchen

Most of all, I liked the food. The spa is also good. The staff is friendly. It's very clean.

Carlo Sasso

With partner

vacation period: July 2026

The Hotel Serena deserves

A South Tyrolean-style hotel, excellent food, friendly staff, and ample free parking. Overall, a hotel I'd definitely return to. My room may have been a little small, but it wasn't a problem, as it's only for sleeping.

Adriana Da Rin

Alone on holidays

vacation period: July 2026

I feel like I’m part of the family

An unusual strong point is the organization of guided excursions by Karl, the owner. The cuisine is excellent, the wine list very well represented, and the waiting staff has two strong points in Speranza and Guido, attentive and fast. Breakfast in the morning is exceptional, as is the salad buffet. Compared to other facilities, I would have preferred greater attention to my lactose intolerance.

Daria Francesconi

With partner

vacation period: July 2026

Relaxing and regenerating holiday

I liked the hospitality and helpfulness of the staff, the location, the cuisine, the relaxation area and the possibility of bringing your pet.

Alessandro Sponza

With partner

vacation period: July 2026

Stunning view of the Dolomites

The hotel is strategically located for visiting the most beautiful parts of the Dolomites, offering excellent service and top-notch cuisine. The staff is welcoming and, as in my case, they'll even welcome your furry friend with no problem.

Riccardo Armellino

With partner

vacation period: July 2026

A pleasant surprise

Returning to the Dolomites after six years and having explored most of the valleys over time, we stayed at the Hotel Serena to get to know Alta Val Badia. It was a wonderful 10 days. The hotel, in addition to welcoming us and providing excellent service in the rooms, meals, and other amenities, surprised us with its wellness center and pool, which were very welcome after a day's hiking. The staff was always helpful, courteous and made us feel pampered. We'll definitely be back. We've already recommended it to friends and family.

Giordano Arditi

With partner

vacation period: July 2026

An unforgettable week in the heart of the Dolomites

We stayed at Hotel Serena for a week and felt pampered from day one to day two. The Crazzolara-Eisenstecken family welcomed us with truly special kindness, attention, and warmth, making us feel more than just guests, but guests of their home. The day we arrived was also my birthday, and during dinner, they left a beautiful birthday card on my table, accompanied by a gift: a honey liqueur. It was an unexpected gesture that touched me deeply and that I will always cherish. During our stay, we were fortunate enough to experience some truly inspiring moments. One day, the village band, all dressed in traditional Ladin costumes, came to play right below the hotel, before continuing through the streets of Badia. We suddenly found ourselves immersed in an authentic and beautiful tradition. The aperitif organized by the hotel was also very pleasant, full of delicious treats. The Ladin dinner was also unforgettable, with waiters dressed in traditional costumes, delicious dishes, and a family member who entered the room playing traditional local instruments and music. It was an engaging, moving, and atmospheric experience. We didn't just stay at Hotel Serena: we immersed ourselves completely in Ladin culture, through the food, traditions, music, and the family's hospitality. A special thanks also for the attention given to our Billy. Every morning and evening they prepared his meat, always delivering it to us hot. For those traveling with their dog, finding such kindness and sensitivity is not a given. We also really enjoyed the pool and the beautiful relaxation area, especially the heated water beds, perfect for relaxing after hiking. Even on the day of our departure, the owner wanted to say goodbye by giving us another liqueur: the last of many kind gestures that made this holiday truly special. Heartfelt thanks to the Crazzolara-Eisenstecken family and the entire staff at Hotel Serena. You made us feel welcomed, pampered, and a part of your wonderful homeland. We're returning home with so many memories, but also with the desire to return soon. Highly recommended in every way.

Automatic translation

Original language (Italian)

Una settimana indimenticabile nel cuore delle Dolomiti

Siamo stati ospiti dell’Hotel Serena per una settimana e possiamo dire di esserci sentiti coccolati dal primo all’ultimo giorno. La famiglia Crazzolara-Eisenstecken ci ha accolti con una gentilezza, un’attenzione e un calore davvero speciali, facendoci sentire non semplici clienti, ma ospiti di casa.
Il giorno del nostro arrivo era anche il mio compleanno e, durante la cena, mi hanno fatto trovare sul tavolo una bellissima lettera di auguri accompagnata da un regalo: un liquore al miele. È stato un gesto inaspettato che mi ha emozionato moltissimo e che porterò sempre con me.
Durante il soggiorno abbiamo avuto la fortuna di vivere momenti davvero suggestivi. Un giorno la banda del paese, con tutti i musicisti vestiti negli abiti tradizionali ladini, è venuta a suonare proprio sotto l’albergo, per poi proseguire per le vie di Badia. Ci siamo ritrovati improvvisamente immersi in una tradizione autentica e bellissima.
Molto piacevole anche l’aperitivo organizzato dall’hotel, ricco di cose buonissime. Indimenticabile poi la cena ladina, con i camerieri vestiti negli abiti tradizionali, piatti deliziosi e un componente della famiglia che è entrato nella sala suonando strumenti e musiche tipiche del territorio. È stato un momento coinvolgente, emozionante e pieno di atmosfera.
All’Hotel Serena non abbiamo soltanto soggiornato: ci siamo immersi completamente nella cultura ladina, attraverso il cibo, le tradizioni, la musica e l’ospitalità della famiglia.
Un ringraziamento particolare anche per l’attenzione riservata al nostro Billy. Ogni mattina e ogni sera gli preparavano la carne, consegnandocela sempre calda. Per chi viaggia con il proprio cane, trovare una disponibilità e una sensibilità simili non è affatto scontato.
Abbiamo apprezzato moltissimo anche la piscina e la bellissima zona relax, in particolare i lettini ad acqua riscaldati, perfetti per riposarsi dopo le escursioni.
Persino il giorno della partenza il proprietario ha voluto salutarci regalandoci un altro liquore: l’ultimo di tanti gesti gentili che hanno reso questa vacanza davvero speciale.
Grazie di cuore alla famiglia Crazzolara-Eisenstecken e a tutto lo staff dell’Hotel Serena. Siete riusciti a farci sentire accolti, coccolati e parte della vostra meravigliosa terra. Torniamo a casa con tantissimi ricordi, ma anche con il desiderio di tornare presto. Consigliatissimo sotto ogni punto di vista.

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Map

Hotel Serena

Fam. Crazzolara Eisenstecken

Str. Pedraces, 32

Badia - Pedraces (Badia (Pedraces and S. Leonardo))

Alta Badia, Dolomites, South Tyrol

GPS coordinates

lat: 46.611700° N
lon: 11.892470° E

lat: 46° 36’ 42.1’’ N
lon: 11° 53’ 32.9’’ E

Information about the location: at 1315m a.s.l., 50m from the bus stop, slopes are easily reachable on foot (450m), closest cross-country trails at 10km

SC	overnight stay
BB	b&b
HB	half-board
FB	full-board